Internet and Cellular Help

Connectivity for anyone needing assistance for internet and phone service.

FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.

Reduced Cost Internet and Cellular Data Plans

  • Comcast COVID-19 response: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time
  • Charter Free Internet offer for 2 months. To enroll call 1-844-488-8395.
  • AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
  • Verizon COVID-19 response: Verizon is giving 15GB of additional high-speed data for wireless consumer and small business customers that will be automatically applied to consumer plans from March 25 through April 30, 2020. Verizon is also offering two months of waived internet and voice service charges for current Lifeline customers and a new affordable internet option for low-income households, starting April 3.
  • Sprint COVID-19 response: Sprint is providing unlimited data for 60 days to customers with metered data place and giving 20 GB of free mobile hotspot to cutomers with hotspot-capable devices.
  • T-Mobile COVID-19 response: T-Mobile is offering Metro for $15. For 60 days after customers activate, the cost is $15 per month for unlimited talk and text plus 2GB of high-speed smartphone data. MetroSmart Hotspot devices will also be available at a discounted rate, and the $35 per month data plan will include 20GB for the next 60 days.
  • Optimum is offering home Internet free for the first 60 days to households with K-12 and/or college students.


Reduced Cost Laptops

Comcast Internet Essentials is offering laptop and desk top computers for $149.99 for those who qualify:

T-Mobile is offering a free 8” tablet (via rebate redemption) with a $15 unlimited tablet data plan to new and current Metro customers with any voice line.